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+91 77039 82223

xploro@xplorotech.com

Customer and Reservation

VENTA

Unified Customer & Reservation ManagementA unified customer management system offering reservations, guestlists, table booking, calendar scheduling, and seamless cover-charge and entrée fee control streamlining operations and elevating the guest experience.

/ VENTA — Transforming the Future of Customer Management 
/ VENTA — Transforming the Future of Customer Management 

Redefining Modern Customer Management

01Customer Management

Venta offers a comprehensive customer management ecosystem designed to enhance engagement and loyalty. Each guest’s complete profile including family details, birthdays, anniversaries, and personal preferences is securely stored for personalized service. Advanced membership options using NFC or MSR cards enable quick identification and seamless access. Customers can be intelligently categorized as VIP, Important, Regular, or High Spenders, empowering businesses to tailor experiences, rewards, and communications. With structured data, smart tagging, and effortless profile handling, Venta ensures every interaction is meaningful, efficient, and memorable—elevating customer satisfaction while giving businesses the insight they need to build long-lasting relationships.

02Table Reservation

Venta provides a powerful and intuitive table management system designed to streamline operations and enhance guest experience. Our table-based reservation module supports precise time-slot bookings, ensuring optimal table utilization and smooth service flow. The interactive matrix view gives administrators real-time visibility into table status, availability, and ongoing orders, enabling faster decision-making during peak hours. Whether managing walk-ins, reservations, or special requests, the system ensures accuracy and efficiency at every step. With live updates, easy assignment, and a complete overview of the dining floor, Venta empowers hospitality teams to deliver seamless seating experiences and maintain operational clarity throughout service.

03Calendar Management

Venta’s integrated Calendar Management system empowers businesses to organize operations with clarity and precision. Administrators can effortlessly plan daily activities, align staffing, and schedule events based on upcoming reservations and guest inflow. The intuitive calendar interface provides a clear overview of booked slots, special occasions, and operational commitments helping teams anticipate peak hours and prepare accordingly. With real-time updates and color-coded visibility, managing events, private bookings, theme nights, or high-demand days becomes streamlined and efficient. By centralizing all reservations and event schedules in one smart dashboard, Venta ensures smoother coordination, improved planning, and enhanced overall guest experience.

04Cover Charges and Entry/Registration Fee

Venta offers a flexible and intelligent system for managing cover charges, entry fees, and event registrations. Businesses can configure fully redeemable cover charges that customers can use against their sales orders, ensuring a seamless and value-driven experience. Alternatively, non-refundable and non-redeemable entry fees can be applied for exclusive access, special nights, or premium events. Venta also supports customizable registration fees for workshops, concerts, and private gatherings. With transparent billing, automated tracking, and easy reconciliation, the platform ensures accuracy and smooth operations. This versatility allows hospitality and nightlife venues to optimize revenue, enhance guest satisfaction, and manage events effortlessly.